At Meraki, we take great care in selecting and shipping our products. Please read our Refund & Return Policy carefully before making a purchase.

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1. All Sales Are Final

Due to the nature of our products, all sales are final.

We do not accept returns or offer refunds for:

• Change of mind
• Personal preference
• Fragrance dissatisfaction
• Incorrect address provided by the customer

We strongly encourage customers to review product descriptions carefully before completing a purchase.

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2. Damaged or Incorrect Items

We will only accept refund or replacement requests in the following cases:

• The product arrives damaged
• The product received is different from what was ordered

To be eligible, you must contact us within 48 hours of delivery.

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3. How to Request Support

If your order meets the criteria above, please contact us with:

• Order number
• Clear photos or videos showing the issue
• Description of the problem

📧 Contact Email: merakifragances@gmail.com

Requests submitted after 48 hours of delivery will not be accepted.

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4. Condition of Approved Returns

If a return or replacement is approved:

• The product must be unused and unopened
• Original packaging must be intact

We reserve the right to refuse requests that do not meet these conditions.

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5. Shipping Costs

• Shipping costs are non-refundable
• If a replacement is approved, shipping will be arranged at our discretion

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6. International Orders

For international orders, customers are responsible for:

• Customs duties
• Import taxes
• Any delays caused by customs authorities

These charges are non-refundable.